Chicago transit agencies set to launch Ventra app

The Chicago Transit Authority (CTA), Metra and Pace have announced that the Ventra mobile fare app will become available on Thursday.

The app will allow customers to pay for rides on all three transit systems, CTA officials said in a press release.

Developed jointly by the three agencies and funded by Chicago's Regional Transportation Authority, the app enables passengers to perform other tasks, including managing their fare accounts, loading transit/value passes, and access real-time departure and arrival information.

The Ventra app will now allow riders to purchase Metra mobile tickets.
Photo: Chicago Transit Authority

"This new app will dramatically change the way our customers use Metra because it will allow them to buy their train tickets anytime and anywhere," said Metra Executive Director and Chief Executive Officer Don Orseno. "This is a tremendous step forward for our agency and we are more committed than ever to leveraging the latest technologies to enhance customer service."

CTA, Metra and Pace determined that this version of the Ventra app was ready for public launch after several months of exhaustive testing by more than 700 individuals who take trips on their systems.

Later phases of the app will provide additional account management features, such as card ordering or replacing a lost or stolen card.