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Rail News Home Passenger Rail

7/31/2019



Rail News: Passenger Rail

MTA to test predictive crowding alerts, personalized notifications


Veovo will implement a passenger predictability solution that uses sensors to provide a real-time overview of passenger volumes.
Photo – Veovo

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The Metropolitan Transportation Authority (MTA) and the Partnership for New York City jointly announced yesterday the completion of the Transit Tech Lab, a startup accelerator program designed to enable companies to test and introduce new projects designed to improve transit services. 

Two of the six companies graduating from the program will begin one-year pilots with the MTA to implement products that address key subway challenges, MTA officials said in a press release.

Axon Vibe will provide smartphone app technology that enables rail operators to deliver personalized communications based on a users’ commuting behavior. If service is changed, MTA can proactively notify the impacted users and provide alternative transportation suggestions based on rider’s anticipated destination and commuting preferences.

Veovo will implement a passenger predictability solution that uses sensors and algorithms to provide a real-time overview of passenger volumes, how they move within and between stations, their average wait time and train occupancy. The MTA will use this information to improve the deployment of staff to stations, change train distribution and plan more efficient station design

The Transit Tech Lab launched in fall 2018 with a global competition. Nearly 100 companies participated and six finalists were selected for the lab’s inaugural class. Over eight weeks, the companies worked with MTA New York City Transit personnel to test how the companies' products could improve service and customer communications.

“We are eager to develop these mobility technologies over the next year to improve subway and bus service for riders across New York City,” said MTA Chairman and Chief Executive Officer Patrick Foye.

 



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