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5/17/2022
Dallas Area Rapid Transit has hired Bernard Jackson to serve as chief operations officer, effective May 23.
Jackson will lead the agency's operations teams, including light rail, facilities maintenance, GoLink, mobility management and bus. He will report directly to DART President and CEO Nadine Lee.
Prior to joining DART, Jackson was COO of service delivery at the Los Angeles County Metropolitan Transportation Authority. He also spent nearly 30 years at the Chicago Transit Authority, where he served in in multiple roles, including director of rail operations.
"[Jackson] brings over 30 years of transit operations experience to the agency, consistently developing and achieving employee engagement and customer satisfaction performance targets that have a real impact on the lives of our riders," said Lee in a press release. "I have incredible confidence in his ability to align industry-leading operational practices with DART's vision to improve rider experiences."