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10/28/2020
Bay Area Rapid Transit’s (BART) board last week voted to formalize and continue its BART police ambassador program, which deploys unarmed uniformed personnel to provide security on its rail system and perform a variety of police services.
The police ambassadors now will be part of BART’s Progressive Policing and Community Engagement Bureau.
The program was launched as a pilot in February. The ambassadors are trained to respond to rider questions, complaints or requests for service. The ambassadors observe and report, and call a police officer when enforcement is needed.
All ambassadors received deescalation and anti-bias training prior to the program's launch.
During the pilot, BART’s police ambassadors conducted over 5,700 platform checks and were contacted by over 6,700 riders, BART officials said in a press release.