CTA enhances 'Train Tracker' service with text messaging

Riders of Chicago’s “L” now can use two new features of the Chicago Transit Authority’s (CTA) Train Tracker service: text messaging of train arrival times and the ability to designate "favorite" stations for train information.


Launched in 2011, CTA Train Tracker provides estimated train arrival information at stations along each of the CTA's eight rail lines.
 
The service is available via the CTA’s website, through mobile applications for smartphones and tablets, and on display screens in a pilot program at nearly 30 of the CTA’s 143 rail stations. The service now receives more than 8 million web page and data requests each month, CTA officials said in a prepared statement.
 
“CTA Train Tracker, along with CTA Bus Tracker, is a great example of using technology to improve the customer experience,” said CTA President Forrest Claypool.