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5/1/2019
As part of the railroad's precision scheduled railroading transition, Kansas City Southern has revised the definitions of two service metrics it uses to measure operating performance, KCS officials announced on Monday.
"Operational Cars Online" (formerly "Cars Online”) is a metric representing the number of rail cars on the KCS network that are not at a customer’s location.
"Gross Velocity (formerly "Train Speed") is a metric measuring the average velocity of a train between its origin and destination, calculated as the sum of the miles traveled divided by the sum of total transit hours.
Transit hours are measured by calculating the difference between a train's origin departure and destination arrival date and times broken down by segment across the train route. This metric includes all time spent at intermediate locations between a train origin and destination, including all crew changes, terminal dwells, delays and incidents.
“These revised metrics will give stakeholders a more accurate understanding of [our] operational performance as we strive to improve customer service,” KCS Executive Vice President of Precision Scheduled Railroading Sameh Fahmy said in a prepared statement.