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10/4/2022
Norfolk Southern Railway has created a combined transportation and network operations organization and promoted Paul Duncan to lead the group as senior vice president.
Duncan will lead the team responsible for designing network operations, executing network plans and coordinating the movement of trains across the NS rail network, company officials said in a press release.
Since he joined NS in March, Duncan has led the creation of the Class I’s new TOP|SPG operating plan, as well as put in place customer service improvements, said Executive Vice President and Chief Operating Officer Cindy Sanborn.
"Importantly, he is a collaborative leader, and this newly combined organization will help us drive greater momentum and help hone our focus on creating growth for customers and Norfolk Southern," Sanborn said.
Duncan previously led network planning and optimization (NPO) and the Network Operations Center. The two teams develop and implement NS’s operating plan. The addition of the transportation department, under the leadership of VP Floyd Hudson, will strengthen the operations group responsible for service improvement and quality, company officials said.
"The leadership team for this new organization is rounded out by Jacob Elium, Rodney Moore and Floyd Hudson. They are dedicated professionals with broad and deep experience at Norfolk Southern. Importantly, this announcement reflects our solid pipeline of leaders and commitment to promoting top talent," added Sanborn.
As VP of network operations, Moore will oversee the team that executes TOP|SPG through locomotive distribution, crew management and dispatch. Previously, he served as the general manager of operations in NS’ southern region. Moore has a significant background in operations, having held numerous leadership roles in transportation including superintendent of the coastal division, division superintendent and terminal superintendent. Moore joined NS in June 2004 as a management trainee.
As VP of NPO, Elium will lead the team that develops network operating plans that drive service, productivity and growth. Most recently, he served as group VP of automotive marketing and sales in the marketing division, and previously was the company’s assistant general manager of crew management. Elium joined NS as a management trainee in June 2012.