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8/21/2019
New Jersey Gov. Phil Murphy earlier this week signed an executive order to require New Jersey Transit to share its rail performance metrics with the public on a monthly basis.
Beginning in November, NJ Transit is required to release a progress report of its performance metrics starting with data from October. The reports will also include historical information dating to 2017, according to a press release issued by Murphy’s office.
Key performance metrics contained in the monthly releases will include cancellation information, on-time performance, mean distance between failures of each rail line and other information requested by New Jersey Department of Transportation Commissioner Diane Gutierrez-Scaccetti.
Gutierrez-Scaccetti also serves as NJ Transit chair.
“I am a firm believer in transparency and enhanced metrics to measure our progress toward improved service. Formalizing the reporting requirements through an executive order ensures that NJ Transit will be held accountable for its performance for administrations to come,” Gutierrez-Scaccetti said.
The order is a step toward providing transparency and accountability for commuters and stems from findings in an independent audit of the agency’s operations in 2018, which was ordered by Murphy.