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Rail News Home Passenger Rail

6/29/2011



Rail News: Passenger Rail

Chicago's Metra updates 'quiet car' program


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With its “quiet car” program now in place system-wide since June 6, Metra plans to add quiet car signage, more onboard quiet-car announcements and automated platform announcements to remind riders about the new program.

“Over the past few weeks, we have been working out some of the issues associated with the release of the system-wide program,” Metra officials said in a prepared statement.

Metra offers quiet cars on all weekday trains arriving in downtown Chicago terminals before 9 a.m. and departing downtown terminals between 3:30 p.m. and 6:30 p.m. Riders on quiet cars are asked to refrain from talking on cell phones; mute or turn off the sound on electronic devices; keep volume low while listening to music via headsets; and talk quietly during conversations with other riders.

The challenge associated with enforcing quiet-car policies attracted international attention in May, when a passenger was removed from an Amtrak train after refusing to stop talking loudly on her cell phone in a quiet car during a 16-hour trip between California and Oregon.