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MTA Long Island Rail Road (LIRR) riders handed out slightly higher service grades in 2007 than in 2006, according to recently released results from a customer satisfaction survey taken last fall. Out of more than 11,000 responses, passengers rated their overall riding experience a 6.7 on a 10-point scale, a tenth of a point higher than 2006’s 6.6 rating and the second-highest overall rating since LIRR began surveying riders in 1991.

Overall on-board train service ratings went up from 6.6 in 2006 to 6.8 in 2007 — the highest-ever rating. Police presence at Penn Station received a rating of 7.7; crew courtesy, 7.6; boarding stations, 7.1; Jamaica Station, 7.0; Penn Station, 6.8; Flatbush Avenue Terminal, 5.4; and restroom cleanliness, 4.9.