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Rail News: Passenger Rail
3/10/2008
Rail News: Passenger Rail
Metro-North's Cannito to retire in July
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MTA Metro-North Railroad President Peter Cannito recently announced he will retire in July. When he does, Cannito will leave as the longest-tenured president in the agency’s 25-year history.
Since Cannito took the top post in 1999, Metro-North has set record on-time performance, reduced employee injuries 60 percent, increased annual ridership from 66.4 million to 80.7 million in 2007, upgraded its aging rail-car fleet, constructed new shop facilities, and reconstructed many stations. In addition, overall customer satisfaction has risen to 93 percent, with customer satisfaction on the Hudson and Harlem lines totaling 97 percent and 99 percent, respectively, and satisfaction at Grand Central Terminal standing at 99 percent.
Since Cannito took the top post in 1999, Metro-North has set record on-time performance, reduced employee injuries 60 percent, increased annual ridership from 66.4 million to 80.7 million in 2007, upgraded its aging rail-car fleet, constructed new shop facilities, and reconstructed many stations. In addition, overall customer satisfaction has risen to 93 percent, with customer satisfaction on the Hudson and Harlem lines totaling 97 percent and 99 percent, respectively, and satisfaction at Grand Central Terminal standing at 99 percent.
