Sound Transit launches digital wayfinding app

Sound Transit is piloting a digital wayfinding app for riders, including those with vision or mobility challenges.

The GoodMaps app — which uses light detection and ranging mapping technology to create accurate 3D maps of large public spaces’ interiors — is now available for the Westlake and International District/Chinatown stations on Sound Transit’s Link 1 Line, according to a press release.

GoodMaps provides real-time, turn-by-turn directions via a smartphone app. The accessible wayfinding targets all passengers, including those who have visual or hearing impairments, are neurodivergent, have limited mobility or feel anxious or uncomfortable in new or complex environments, Sound Transit officials said.

“I'm excited about the potential for GoodMaps to help make complex stations easier to navigate for passengers with vision disabilities and support independent travel for any passenger with a smartphone,” said Beth Hamby, Sound Transit's senior accessibility program manager.