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12/21/2023
Rail News: Passenger Rail
Twin Cities' Metro Transit to implement new code of conduct

The Twin Cities' Metropolitan Council has adopted an updated code of conduct that outlines expected behaviors on transit systems and will be prominently displayed on vehicles and at stations by February 2024.
The code of conduct can be used to report non-emergency concerns that need to be addressed. It applies to Metro Transit and other transit services operated by the the council, according to a recent blog on Metro Transit's website.
"Having a well-communicated and consistently applied code of conduct is central to setting and upholding clear expectations around acceptable behaviors on transit, a shared space that all riders have a responsibility to treat with respect," said Metro Transit General Manager Lesley Kandaras.
To help enforce the conduct code, the council also approved an expanded contract with Allied Universal, which is providing supplemental security services at several locations. Allied Universal employees will be trained to serve as agents under the Transit Rider Investment Program and will begin working in early 2024.