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San Francisco’s Bay Area Rapid Transit (BART) recently announced its longest-serving general manager will leave the agency in summer. Thomas Margro, who took over the top post in September 1996, will retire June 29.

During his almost 11-year tenure, BART has completed a 10-year, $1.2 billion renovation program to replace all of the agency’s ticket machines, elevators, escalators and fare gates, and rehabilitated all of its 669 rail cars. BART also completed an almost 10-mile, $1.5 billion extension to San Francisco International Airport in June 2003.

Also under Margro’s tutelage, BART achieved its highest-ever customer satisfaction rating and in 2004 was named the No. 1 transit system in America by the American Public Transportation Association.

Prior to becoming GM, Margro served BART for more than five years as assistant GM of transit system development. He previously spent 18 years in various engineering positions at the Southeastern Pennsylvania Transportation Authority.

The board plans to launch an internal and nationwide search for Margro’s successor.