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For the third-straight year, North America railroads and shippers will convene at a customer service forum to review the roads’ fall peak plans and address shippers’ service complaints. This year’s meeting will be held Sept. 13 at the Renaissance St. Louis Hotel — the same venue as the 2005 forum.
To be held from 9 a.m. to mid-afternoon, the “2006 North American Railroads Customer Forum” will include presentations by senior marketing and/or operations officers from each Class I; remarks from ,a href=http://www.aslrra.org>American Short Line and Regional Railroad Association President Richard Timmons, and Surface Transportation Board Chairman W. Douglas Buttrey; a keynote address from Norfolk Southern Corp. Chairman, President and Chief Executive Officer, and Association of American Railroads (AAR) Chairman Wick Moorman; a presentation by an independent rail industry analyst; and a question-and-answer session moderated by AAR President and Chief Executive Officer Edward Hamberger.
After concluding the agenda in the afternoon, organizers will conduct informal break-out sessions to provide attendees an opportunity to meet with railroad officials one-on-one.
“We have held these forums for the last couple of years and found them to be tremendously successful,” said Hamberger in a prepared statement. “Our members recognize that open and ongoing lines of communication are critical to the success of the customer community as well as the rail carriers.”
For more information on the event, call Linda Anders at 202-639-2307, send an email to customermeeting@aar.org or log onto www.aar.org.
6/21/2006
Rail News: Rail Industry Trends
AAR schedules 2006 fall peak forum to foster dialogue between railroads and shippers
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For the third-straight year, North America railroads and shippers will convene at a customer service forum to review the roads’ fall peak plans and address shippers’ service complaints. This year’s meeting will be held Sept. 13 at the Renaissance St. Louis Hotel — the same venue as the 2005 forum.
To be held from 9 a.m. to mid-afternoon, the “2006 North American Railroads Customer Forum” will include presentations by senior marketing and/or operations officers from each Class I; remarks from ,a href=http://www.aslrra.org>American Short Line and Regional Railroad Association President Richard Timmons, and Surface Transportation Board Chairman W. Douglas Buttrey; a keynote address from Norfolk Southern Corp. Chairman, President and Chief Executive Officer, and Association of American Railroads (AAR) Chairman Wick Moorman; a presentation by an independent rail industry analyst; and a question-and-answer session moderated by AAR President and Chief Executive Officer Edward Hamberger.
After concluding the agenda in the afternoon, organizers will conduct informal break-out sessions to provide attendees an opportunity to meet with railroad officials one-on-one.
“We have held these forums for the last couple of years and found them to be tremendously successful,” said Hamberger in a prepared statement. “Our members recognize that open and ongoing lines of communication are critical to the success of the customer community as well as the rail carriers.”
For more information on the event, call Linda Anders at 202-639-2307, send an email to customermeeting@aar.org or log onto www.aar.org.
