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Yesterday, the Canadian Transportation Agency (CTA) released "Guidelines for the Resolution of Complaints Concerning Railway Noise and Vibration."

Developed through a nationwide consultation with interested parties last year, the guidelines are designed to help individuals, municipalities and railroads resolve noise and vibration disputes. The guidelines detail the measures parties must follow before the CTA will conduct an investigation, what the agency considers to determine whether railroad construction or operations have caused noise and vibration violations, and how to file a complaint.

The CTA has the authority to resolve noise and vibration complaints filed against federally regulated railroads and public transit-rail agencies. The agency can order a railroad to make "reasonable" changes to its construction or operating practices, taking into account the railroad's operational requirements and legal obligations, and the area where the construction or operations take place, the CTA said.