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Rail News Home Rail Industry Trends

11/14/2007



Rail News: Rail Industry Trends

Chrysler honors Ann Arbor Railroad's performance with Gold Award


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The Ann Arbor Railroad recently received Chrysler Corp.'s Gold Award for superior supplier performance, according to the American Short Line and Regional Railroad Association (ASLRRA).

Ann Arbor is the only railroad to receive the honor for high quality management standards, total customer satisfaction and superior service for three consecutive years, ASLRRA said.

The Association of American Railroads and Railinc recently conducted origin and destination quality reviews at the Ann Arbor Railroad's multi-level loading and unloading facilities. The loading facility obtained a 98 percent score and unloading facility, 99 percent.

"The 99 percent score stands alone as the only facility in North America to reach this level in the current quality review program," ASLRRA officials said in a "Views and News" item posted on the association's Web site.

The Ann Arbor Railroad operates a 54-mile line between Ann Arbor, Mich., and Toledo, Ohio. The short line interchanges with Canadian National Railway Co., CSX Transportation and Norfolk Southern Railway.