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9/14/2020
The Chicago Transit Authority (CTA) last week upgraded its Ridership Information Dashboard to include rail crowding data to enable train riders to better plan their trips so they can practice social distancing.
The dashboard provides the average rail-car crowding levels at each station along a rail line. Data is refreshed weekly with the latest ridership trend based on a two-week rolling average, CTA officials said in a press release.
CTA launched the dashboard in June for bus riders. Now, CTA customers can see how crowded both bus and trains are based on their travel preferences.
The agency is working on longer-term technological tools that would provide real-time information about capacity levels on trains, CTA officials said.