DART's 'Say Something' app supports mask mandate

As part of the new federal mandate that requires people to wear masks while using public transportation, Dallas Area Rapid Transit (DART) is letting its riders know that they can report noncompliance via the transit agency's free "DART Say Something" app.

DART will continue to require a Centers for Disease Control and Prevention (CDC)-approved face mask be worn over the mouth and nose by passengers and operators at all times while on DART vehicles or properties. DART is supporting that requirement by encouraging passengers concerned with someone not wearing a mask to report noncompliance via the app or by calling DART's customer service line.

Refusing to wear a mask, unless exempted or excluded under the CDC guidelines, is a violation of federal law and failure to comply will result in denial of boarding or removal. Passengers may be subject to federal penalties. 

On Jan. 21, President Joe Biden issued an executive order, Promoting COVID-19 Safety in Domestic and International Travel, requiring masks to be worn on various modes of transportation, including trains. On Jan. 29, the CDC issued an order requiring the wearing of masks by travelers when boarding, disembarking and for the duration of travel.

DART requires a CDC-approved face mask be worn over the mouth and nose by passengers and operators at all times while riding DART buses, trains and paratransit vehicles, Trinity Railway Express trains, at DART stations, on platforms, in buildings and on-board the Dallas Streetcar. Face masks and hand sanitizer dispensers are installed on all buses, light rail vehicles and Dallas streetcars for use by passengers.